Privacy & Security
INFORMATION WE COLLECT ONLINE
Browsing Information and Cookies
We may use third party advertising companies to serve Company advertisements on our Site or other sites you may visit. To accomplish this, these companies may employ anonymous cookies and action tags (also known as single pixel gifs, clear gifs or web beacons) to measure advertising effectiveness and understand your visits to our Site and other web sites. These selected companies also provide this information to us which we use for marketing purposes.
HOW WE USE YOUR INFORMATION
We use personal information collected on the Site for the following purposes:
for the specific purpose for which it was volunteered (for example, to purchase a product or process a return);
to improve the content, appearance and utility of the Site;
to understand your needs and preferences;
to develop, market, sell or provide products and services;
to conduct surveys, research and evaluations;
to manage and develop our business and operations, administer accounts, and collect and process payments;
to detect and protect us and other third parties against negligence, fraud, theft and other illegal activities;
as permitted by, and to comply with, any legal or regulatory requirements, process or provisions.
In order to serve you better, we may combine information you provide to us on the Site with information you provide to us in other ways, such as via our printed advertising contests and campaigns, via our social media accounts, and with information from third parties including demographic or public information.
HOW WE MAY SHARE INFORMATION
We may share your information collected on this Site with its subsidiaries or affiliated companies, including those located in other countries.
We also may share your information with selected third parties who provide services to us, including to process payments, monitor Site activity, serve Site content, help to maintain our customer database, administer emails, surveys and contests. Such third parties may have access to, store and process your personal information to provide services on our behalf, which may occur in the Netherlands or in countries outside of the Netherlands. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services.
We also must always reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the Site, or the Company or its affiliates or third parties.
We use certain security measures to protect the personal information you submit to the Site. For example, when you provide any order information, we use Secure Socket Layer (SSL) technology, an encryption tool that provides security while transmitting this information over the Internet. We also use firewall technology, password controls, and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for this Site, you should be aware that 100% security is not guaranteed.
We accept payments with Visa, MasterCard, Maestro, PayPal, iDeal, BanContact Mister Cash, Belfius Direct Net, Sofort Banking and Bitcoin. Your online payment will be securely handled by our Payment Service Provider Mollie. Mollie is a certified and PCI-DSS level 1 compliant Payment Service Provider that has several safeguards in place like SSL encryption and follow strict rules relating to the safety of transaction traffic to ensure a secure payment transaction.
MANAGING YOUR PERSONAL INFORMATION
To allow us to serve you better we encourage you to regularly review and update your personal information.
You may obtain upon request a summary of the personal information on record with us. You also may request that we correct any such personal information about you, remove such information from its marketing databases, or dispose of any or all personal information about you.
If you do not wish to receive email from Sticks and Stones in the future, you can unsubscribe by clicking on the unsubscribe link at the bottom of any Sticks and Stones email that you receive, emailing us at firstname.lastname@example.org with your request to be removed from our email list.
UPDATING THIS POLICY